ARE YOU READY
FOR A NEW CHALLENGE?
DO YOU NEED
QUALIFIED TALENT?

Patient Financial Services Representative

JOB DESCRIPTION

Patient Financial Services Representative–Greeley, CO

This position conducts registration, point of service collections and obtains authorizations and forms needed to maximize reimbursement. Document all facets of the registration process and meet accuracy goals as determined by management. Collect payments and meet regular collection targets as determined by management. Demonstrates the ability to collect payments, to resolve customer issues and provide excellent customer service. Perform financial counseling when appropriate.

Schedule:  Varies, must be able to work nights, days, weekends, holidays.  Hours and shifts will vary. 

Essential Functions of the Patient Financial Services Representative

1. Performs pre-registration/registration processes, verifies eligibility and obtains authorizations, submits
notifications and verifies authorizations for services. Verifies patient’s demographics and accurately inputs this
information into A/D/T system, including documenting the account thoroughly in order to maximize
reimbursement and minimize denials/penalties from the payor(s). Obtains federally/state required information
and all consents and documentation required by the patient’s insurance plan(s). Must be able to consistently
meet monthly individual accuracy goal as determine by management.
2. Verifies and understands insurance benefits, Collects patient responsibility based on estimates at the time
of service or during the pre-registration process. As assigned collection attempts may be made at the bedside.
Must be able to consistently meet monthly individual collection target as determined by management.
3. May provide financial counseling to patients and their families. Explains company financial policies and
provides information as to available resources. Assists patients with applying for Medicaid. Assists patients
with completing all financial assistance programs (i.e.: basic financial assistance, enhanced financial
assistance, prompt pay discount, loan program).
4. Acts as a liaison between the patient, the billing department, vendors, physician offices and the payor to
enhance account receivables performance and meet payment collection goals, resolve outstanding issues
and/or patient concerns and maximize service excellence.
5. Communicates with physicians, clinical and hospital staff, nursing and Health Information Management
Services to resolve outstanding issues and/or patient concerns. Work to meet the patient’s needs in financial
services.
6. Consistently meets monthly individual productivity goal as determined by management. Completes daily
assignments/work lists, keeps electronic productivity log up to date and inputs information accurately.
Identifies opportunities to improve process and practices good teamwork.
7. Provides a variety of patient services and financial services tasks. May be assigned functions such as
transporting patients, may precept new hire employees, recapping daily deposits, posting daily deposits or
conducting other work assignments of the Patient Financial Services team.

Patient Financial Services Representative Minimum Qualifications

  • High school diploma or GED
  • Customer service skills
  • Previous experience with financial transactions
  • Ability to learn medical terminology, and understanding of all common insurance and payor types
  • Basic computer skills–word processing, spreadsheets and databases
  • Highly developed interpersonal skills and communication skills

LOCATION

Greeley, Colorado 80631

PAY

$15

APPLY FOR JOB

While other medical staffing agencies focus on transactions, we focus on the heart of your mission — caring for others.

Caring for others isn’t a vocation—it’s a passion, a true calling. It is challenging and rewarding in ways that are beyond measure. It can also be difficult. At Snelling, we understand that HIPPA laws and the Affordable Care Act have ushered in a new wave of complexity and demands that make your job tougher. Not all medical staffing agencies are as enlightened.

Whether you are part of a large healthcare organization, a small private practice or a medical professional looking for a new opportunity, Snelling delivers expert service other medical staffing agencies simply can’t match.

Can staffing agencies bridge the gap? Snelling can.

When you strategize with one of our account reps, you leverage years of expertise in human capital—which frees you up to focus on all the other demands of your business.

We’re more than a staffing agency. We’re your advocate. We understand how stressful and time consuming finding the right talent can be. We make it less stressful. Unlike other staffing agencies, we listen. We counsel. We carefully vet every candidate through a rigorous interview and screening process before we present them to you.

We’re not a “business-as-usual” staffing agency. We’ve weathered seismic shifts in the economy, education, information technology and hiring best practices—always keeping in mind that our clients come first. Through it all, we’ve adapted, we’ve evolved and emerged uniquely qualified to serve you in ways other staffing agencies simply can’t.

Partner with a real advocate.

Our professional acumen, deep connections in the medical industry and community—along with a client-centric approach — set us apart from other medical staffing agencies. We provide qualified, properly credentialed, thoroughly-vetted candidates to meet your needs. Just as importantly, we offer a broad scope of staffing solutions — professional search, direct-hire, temp-to-hire and contingent (temporary) — for a spectrum of medical positions, including:

Administrative
Allied Health
Clinical Research
Government Healthcare
Medical Coding
Nursing (every area of specialty)
Nurse Practitioner
Physician Assistants
Therapy – Physical, Occupational, Respiratory, Speech
More

Do other medical staffing agencies seem more interested in getting a commission than understanding your needs? Do they miss the mark when it comes to ensuring all the details are in order — competency testing, credentialing, background and reference checks?

At Snelling, our approach isn’t transactional — it’s thorough. We understand how stressful and time consuming looking for your best-fit can be—whether you are a candidate or an employer.

Let us help you with your job search.

Tired of sending your resume into cyber space and dealing with medical staffing agencies that don’t return your call, don’t speak your language? You need Snelling. We listen. We mentor. We provide you with personalized one-on-one help whether you are looking for permanent or PRN assignments.

Ready to get started? Reach out to a Snelling rep now.