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Front Desk Guest Services Representative

JOB DESCRIPTION

Do you seek a foot in the door to start your hospitality career? Do you enjoy meeting new people and ensuring guests have the ultimate time in NoCO? If this is you and you want to work with a great team and have advancement opportunity, read on!

 

SNELLING of Northern Colorado seeks a Front Desk Guest Services Representative to be the primary contact for all guests throughout their stay at the hotel.

 

Front Desk Guest Services Representative PERKS

  • Start your hospitality career in an amazing, high-end hotel
  • Temp-to-hire opportunity for the right candidate
  • Benefits upon conversion
  • $13-14/hour, DOE
  • Flexible shifts with 7 a.m. – 11 p.m. availability, 7 days per week

 

Front Desk Guest Services Representative REQUIREMENTS

  • Demonstrate AMAZING customer service
  • Pass a drug screen and criminal background check.
  • Provide at least three professional references.
  • High school diploma, some college or at least three to six months’ related experience and/or training.
  • Ability to speak and write fluent English
  • Ability to interpret and perform basic computer and POS system functions.

 

 

Front Desk Guest Services Representative DUTIES

  • Demonstrate a positive team and customer-conscious attitude.
  • Operate with accuracy the reservation system, check-in and checkout system and credit card system, following all safety and security procedures.
  • Complete daily reports, audits correspondences etc. as required by your shift.
  • Keep lobby and office area clean at all times,
  • Prepare room status sheet for housekeeping and update housekeeping on rooms available to clean as guests checkout or leave for the day.
  • Resolve guest complaints.
  • Maintains high standards of personal appearance and grooming, which include compliance with the dress code.

 

Snelling is a full-service staffing firm, placing candidates in direct hire, temp to hire and temporary positions in Northern Colorado for 22 years. All inquiries are strictly confidential, and all search fees are paid by our clients.

LOCATION

Fort Collins, Colorado 80524

PAY

$15

APPLY FOR JOB

Explore your employment opportunities with Snelling Fort Collins.

You don’t just want a job. You want options—employment opportunities that are not only ripe with potential for rewarding career growth, but opportunities that can enhance your life. We understand. More importantly, we believe you have every right to be discerning about your choices. After all, not all employment opportunities are equal. And neither are all job recruitment agencies.

Snelling is your advocate whether you are a seasoned veteran or a new grad still trying to determine your career path. We know how stressful and time consuming finding the right job can be. We make it less stressful.

Unlike other job recruitment firms, we listen. We mentor. We provide a pulse check of the current job market. We offer on-line help with everything from composing a killer resume to prepping for the big interview. Just as important, we stay in touch. We return phone calls. We give honest feedback. We have your best interests at heart—always.

Don’t settle for impersonal runaround.

Tired of sending your resume into cyber space? Disheartened by job recruitment agencies that don’t return your call? Frustrated by recruiters who miss the mark when it comes to matching your skill set with the right employment opportunities?

We believe work is more than a paycheck—it’s meaningful and personally rewarding in ways that go beyond simple financial gain. Want to work with a company that is an industry leader? Looking for your place with an organization that’s socially responsible? Dream big and we’ll get to work.

We understand your value.

At Snelling, our approach isn’t transactional—it’s personal, professional and always committed to your success. We believe every individual has something unique to offer—regardless of where you are in your career journey. Let us help you find the right opportunity.